90 day "no hassle" Return Policy
We think these will be the best garments you will ever buy. As a result, we honor a 90-day, no questions asked guarantee. If our product doesn't fit the way you want, doesn't look the way you expected, or is in any way not to your satisfaction, feel free to return them within 90 days and we'll refund your order.
Thunderbolt Sportswear guarantees that our pants will stand up to any activity that requires wearing pants. If the pants fail due to a manufacturing defect we will repair them without charge or replace them, at our discretion.
Rips, burns, tears, and damages due to accident, improper care, misuse, or normal wear and tear are not covered by warranty.
Any defective pants must be returned to us for evaluation and will be repaired or replaced at our discretion. Pants sent for warranty evaluation MUST BE CLEANED prior to shipping.
How to Send Back Your Product
Please email or call us to obtain a Return Authorization Number before returning your pants. Please add the Return Authorization Number to your package shipping label or write it clearly on the package. This ensures that we know what to do with the returned pants when we receive them. The Return Authorization number is valid for 10 days after it has been issued.
After receiving a Return Authorization Number, you may send your pants to our shipping facility:
10940 SW Barnes Rd, Suite 3379
Portland, OR 97225